for selling and delivery of goods
SIA “WILL SENSORS”, registration No. 40103260828, legal address: Kaivas iela 33 k-2–67, Riga, LV-1021, represented by its Chairperson of the Board Inga Līduma acting on the basis of the Articles of Incorporation, as one party, hereinafter referred to as the Seller, and person (private individual or legal entity) that places an order in the on-line store www.sensors.lv and has confirmed familiarising and agreed with the provisions of this Distance Contract, hereinafter referred to as the Buyer, as the other party, enter into the following Contract:
1. Subject of the Contract
1.1. The Seller shall sell and deliver electronic devices, hereinafter referred to as the “Goods”, and the Buyer undertakes to accept and pay for the Goods in line with the provisions of this Contract.
1.2. Ordering of the Goods shall be considered a proposal submitted by the Buyer to the Seller to enter into this Distance Contract and consent of the Buyer to purchase the Goods for the given price provided in line with the price list on the website of SIA “WILL SENSORS” depending on the selected type of delivery.
2. Procedure of Ordering and Acceptance of the Goods
2.1. The Goods shall be ordered by the Buyer filling out an order form in the online store www.sensors.lv. When placing the order, the Buyer undertakes to provide accurate information, i.e. the name of the Buyer, registration number and other required requisites, if the Buyer is a legal entity, or personal data and contact information, if the Buyer is a private individual. The Buyer undertakes to inform the Seller on any changes no later than within 24 hours following the receipt of the order confirmation by e-mail: firstname.lastname@example.org. The Buyer shall be responsible for provision of accurate data, otherwise the delivery of the Goods is not guaranteed.
2.2. Along with the placement of the order, the Buyer shall select the preferred type of delivery:
2.2.1. free of charge: the Buyer receives the ordered Goods at the Seller’s office: Ulbrokas iela 23, Riga, LV-1021, Latvia, PBLC Office Centre, Floor 4, during office hours from 9.00 a.m. to 5.00 p.m.
2.2.2. paid delivery: to the address provided in the Buyer’s order using the services provided by SIA “Velokurjers” (hereinafter referred to as the “bicycle courier”), SIA “TNT Latvia” and SIA “DPD Latvija” (hereinafter referred to as the “postal courier”).
2.3. The online store www.sensors.lv shall retain the rights not to process the order, if the customer service employees of the online store cannot contact the Buyer using the telephone number or e-mail provided in the order.
2.4. Handing out and/or delivery of the Goods shall be provided only after the invoice has been paid in full via a transfer to the bank account of SIA “WILL SENSORS”. If the Buyer has not paid the invoice within three (3) days after an advance payment invoice has been sent, the order shall be cancelled.
2.5. If the order is placed and payment is made on a working day during office hours from 9.00 a.m. to 12.00 a.m., the Goods shall be available for receipt and/or delivered to the Buyer:
2.5.1. on the same day at the Seller’s office: Ulbrokas iela 23, Riga, LV-1021, Latvia, PBLC Office Centre, Floor 4, during office hours from 1.00 p.m. to 5.00 p.m., if the Buyer has selected to receive the Goods free of charge;
2.5.2. on the same day using a bicycle courier, if the Goods have to be delivered in Riga, or on the next day via a postal courier, if the Goods have to be delivered outside Riga (in Latvia).
2.6. The Buyer shall receive the Goods and inspect the quality and quantity thereof in the presence of the courier or employee of the customer service centre. The Buyer shall confirm the compliance of the Goods with the information provided in the waybill by signing the waybill. If during the delivery and/or handing out of the Goods the Seller cannot issue a waybill to the Buyer, the receipt of the Goods shall be confirmed by a signature.
2.7. If during the delivery of the Goods to the Buyer it is detected that the type, amount or quality of the delivered Goods do not comply with the information provided in the order, the Buyer shall immediately inform the Seller on the deficiencies of the Goods.
3. Payments and Settlement Procedure
3.1. Prices in the online store www.sensors.lv are given in euros without VAT. Full purchase price that includes VAT and delivery fee, if the Buyer has selected such a delivery, shall be provided in the order confirmation or advance payment invoice and waybill.
3.2. The Seller shall be entitled to specify the prices, if the rate of value added tax or value of the Goods is changed.
3.3. The Buyer shall pay for the Goods and delivery via a bank transfer. After the order has been confirmed, the customer service employee of www.sensors.lv will send an advance payment invoice to the e-mail provided in the order. The advance payment invoice number shall be provided when paying.
4. Right of Withdrawal
4.1. The Buyer, private individual, shall be entitled to exercise the right of withdrawal stipulated in the Consumer Rights Protection Law of the Republic of Latvia and withdraw from the Contract within 14 calendar days and return the Goods purchased in the online store to the Seller. The term provided for exercising the right of withdrawal shall expire on the fifteenth (15th) day after entering into the Contract. If the above term ends on an official holiday of the state, the right of withdrawal can be exercised until the working day (including) that follows the end date of the term.
4.2. If the Buyer withdraws from the Contract within the term referred to in Clause 4.1 herein, the Buyer shall be responsible for retaining the quality and ensuring safety of the Goods within the term provided for exercising the right of withdrawal. The Buyer shall keep the original packaging of the Goods to avoid outside mechanical damage to the Goods, if the Buyer exercises the right of withdrawal in line with the provisions of the Distance Contract.
4.3. The Buyer shall send a form of withdrawal by post or e-mail to SIA “WILL SENSORS” and inform the Seller on the decision of withdrawal from the Contract. Afterwards, the Buyer and the Seller can agree upon return of the Goods to the Seller.
4.4. To ensure that the term provided to exercise the right of withdrawal is complied with, the Buyer shall send a notification on exercising the right of withdrawal to SIA “WILL SENSORS” by the end of the term.
4.5. If the Buyer withdraws from the Contract within the term provided in Clause 4.1 herein, SIA “WILL SENSORS” shall repay all the payments received from the Buyer without any unreasonable delay and in any case no later than within 14 days after SIA “WILL SENSORS” was informed on the Buyer’s decision to withdraw from the Distance Contract. SIA “WILL SENSORS” shall be entitled to delay the payment until the Goods (without any deficiencies or defects) are returned to SIA “WILL SENSORS”.
4.6. The Buyer cannot exercise the right of withdrawal in the following cases:
4.6.1. if the returned Goods are damaged or have not been returned in full;
4.6.2. if the Buyer has opened the packaging of the Goods and as a result the Goods have lost their essence, features or quality;
4.6.3. if the Goods were not used in line with technical specification, as a result the applicable warranty does not apply anymore;
4.6.4. if the Goods have been produced according to instructions of the Buyer, including individual order.
4.7. The Buyer shall return the Goods to the office of SIA “WILL SENSORS”: Ulbrokas iela 23, Riga, LV-1021, Latvia, PBLC Office Centre, Floor 4, during office hours from 9.00 a.m. to 5.00 p.m., without any unreasonable delay and no later than within 14 days after the Buyer notified SIA “WILL SENSORS” of the decision to withdraw from the Distance Contract. The term shall be complied with, if the Buyer returns the Goods by the end of 14-day term.
4.8. SIA “WILL SENSORS” accepts the returned Goods that have not been used. Expenses of return of the Goods shall be covered by the Buyer.
4.9. The right to return the Goods shall apply only to the contracting party, private individual who is not a merchant. The above shall not apply to legal entities.
5.1. The manufacturer’s warranty provisions and period of validity shall be applied to all Goods purchased in the online store www.sensors.lv.
5.2. The warranty period applied by the manufacturer is different for different Goods. Information on the manufacturer’s warranty period is provided in the description of Goods or, if the information is not available, it may be requested with the representatives of www.sensors.lv.
5.3. If the manufacturer applies a warranty period to certain Goods that is shorter than two years, the Buyer shall be entitled to submit a claim on the non-compliance of the Goods with the contractual provisions within two years following the purchase date. Claim submission right shall be effective, if the Goods had been used only in the prescribed conditions and at household only.
5.4. The manufacturer’s warranty period only shall be applied to all the Goods purchased by legal entities.
5.5. Warranty provisions shall be applicable, if the Buyer can provide:
5.5.1. a document confirming the purchase (bank account statement, waybill);
5.5.2. a warranty card provided by the manufacturer or distributor (if the manufacturer or distributor has included the card).
5.6. Warranty provisions shall not apply to parts that wear out mechanically and additional accessories of the Goods, charging elements (for example, batteries, accumulators), accessories with a limited useful life (for example, fuses).
5.7. Manufacturer’s warranty provisions shall not apply to damages caused due to the fault of the Buyer or user, if the Goods have not been used for the intended purpose and have not been used in line with the user manual of the Goods.
6.1. The Contract has been drawn up electronically and is valid without a signature.
6.2. The Contract shall become effective once the Buyer has placed the order via Internet, telephone or another device and received a confirmation of the order from the Seller via e-mail.
6.3. The financial data of the Contract shall be confidential, except for provisions of Clause 3.1 herein.
6.4. The Contract shall be binding upon SIA “WILL SENSORS”, the Buyer and all legal successors thereof Data of the Seller:
Data of the Seller:
SIA „WILL SENSORS”
Registration number: 40103260828
Account No.: LV29UNLA0050015295483
Legal address: Kaivas iela 33k2-67, Riga, LV-1021, Latvia
Postal address: Ulbrokas iela 23, Riga, LV-1021, PBLC Office Centre, Floor 4
Telephone: +371 28005598